Privacy Policy

This Privacy Policy explains how Boise Water Damage Help ("we," "us," or "this website") collects, uses, and shares information when you use boisewaterdamagehelp.com (the "Site"). By using the Site, you agree to the practices described here.

1. Who We Are

Boise Water Damage Help is an independent referral website. We are not a licensed contractor and do not perform restoration work. We connect homeowners and business owners with independent, third-party water damage restoration companies.

2. Information We Collect

When you submit a request through our contact form, we collect the information you provide, which may include:

• Name
• Phone number
• Email address
• ZIP code / general location
• Type and description of water damage
• Urgency of your request
• Your consent selections (including TCPA consent)

We may also automatically collect basic technical information common to most websites, such as browser type, device type, and pages visited, through standard web server logs.

3. How We Use Your Information

We use the information you submit to:

• Match your request with one or more independent restoration providers serving your area and the type of damage you described;
• Share your contact details and request information with those matched providers so they can reach out to you directly;
• Respond to you if you contact us directly;
• Maintain and improve this Site.

4. How We Share Your Information

We share the information you submit with the independent restoration provider(s) we match you with. We may receive a referral fee from those providers. We do not sell your personal information to data brokers, and we do not share it for unrelated advertising purposes. We may also share information if required by law or to protect the rights, safety, or property of this Site, our users, or others.

5. Consent to Contact

By submitting our contact form and checking the consent box, you authorize us and the restoration providers we refer you to, to contact you by phone, text message (SMS), and email — including by autodialed or prerecorded message — about your request. This consent is not required to make any purchase. You may revoke consent at any time by replying STOP to any text message or by emailing [email protected].

6. Data Retention

We retain the information you submit for as long as reasonably necessary to fulfill the purposes described in this policy, including matching you with providers, maintaining records of consent, and complying with legal obligations.

7. Your Choices

You can request access to, correction of, or deletion of the personal information you've submitted to us by emailing [email protected]. We will respond to reasonable requests within a reasonable timeframe. Note that we may not be able to delete information already shared with a matched provider prior to your request; you'll need to contact that provider directly regarding their copy of your information.

8. Cookies & Tracking

This Site does not use third-party advertising cookies or tracking scripts at this time. If that changes in the future, this policy will be updated to reflect it.

9. Children's Privacy

This Site is intended for adults seeking water damage restoration help and is not directed at children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

11. Contact Us

Questions about this Privacy Policy can be sent to [email protected].